Sunday, April 22, 2012

What happens when a strong retailer decides that it's really in the products business

That's what Amazon, traditionally a retailer, has been deciding in recent years. That it's much more profitable to make and sell products, versus merely selling others' goods. While Amazon's private label products are already well known [AmazonBasics, Pinzon and others], and these compete with products from other sellers on Amazon, it's Kindle that has really pitched Amazon against some of the very sellers that Amazon's business depends upon.

Look at the screenshots below [these and more documents are here on SkyDrive]. Amazon is actively trying to steer people looking for an iPad away from the iPad and towards its own Kindle. Now, Apple isn't too dependent on Amazon.com, so it shouldn't feel a lot of negative impact, but here's a worthy caution to those companies who are too dependent upon a single distributor/retailer - the channel partner could one day decide to sell its own products, effectively putting you in competition with it.

Amazon's homepage heavily promotes the Kindle - Apple, et al., can do nothing about it.

Amazon encourages searchers to look at the Kindle.

Update [23-Oct-19]: Just bought a Fire TV Stick 4K product from Amazon's website. Unlike pages of other manufacturers' products, where when you scroll down, you see sections such as "Sponsored products related to this item", "Customers who viewed this item also viewed", "Customers who bought this item also bought", etc., for Amazon's own hardware product, you do not see any of these sections. They don't want to show you any alternatives/competitors. They're not a neutral seller, and they're not one bit ashamed to admit this. Full resolution screenshot in RB 69.

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